Website Maintenance Costs

Support and maintenance costs

Choosing the right web design agency is an important decision and is the key to the success of any successful and ongoing relationship.

Ad-hock support and maintenance

$100 /  Hour + GST

·       You will initially be charged a minimum of 15 minutes and in 5 minutes blocks thereafter

·       iformat will provide an estimate, if requested, before commencing a task

·       Charges are billed on a monthly basis

·       Available on request for approved clients only

Pre-paid Packs – No Contract (Training not included)

Pre-paid pack

·       No Contract

·       The pre-paid pack can be used over a period of 12 months

·       These hours can be used for web development, support, maintenance and graphic design

·       Hours not used by the end of the 12 month period will then expire

·       Training is not included in the pre-paid packs


3 hours = $285 + GST
($95 / hr)

5 hours = $450 + GST
($90 / hr)

10 hours = $850 + GST
($85 / hr)

20 hours = $1600 + GST
($80 / hr)

The Fine Print

  • All prices listed are in Australian dollars
  • iformat reserves the right to change pricing and pack features at any time. Price increases will be announced on newsletters, so make sure you opt in to our updates
  • All Pre-paid Packs must be paid for in advance
  • All ad-hock maintenance will be invoiced at the end of the month for approved clients only
  • Payment terms for ad-hock invoices are 14 days from issue date
  • View iformat’s Terms and Conditions
  • Travel time for onsite training is charged at $150 per hour (this is to cover time away from job and cost of getting to and from location)


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to grow.


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105D Carpenter Street
Brighton 3186 VIC